FAQ
🛍️ Orders & Shipping
Q: What types of products do you offer?
ASGWEAR offers a wide range of products including all types of apparel, hosiery, made-ups (such as bed linens, towels, etc.), and other allied textile commodities for men, women, and children.
Q: Do you ship internationally?
Yes, ASGWEAR offers international shipping to various countries. Delivery typically takes 7–14 business days, depending on your location and local customs processing.
Q: How long does shipping take within Pakistan?
For local deliveries across Pakistan, orders are usually delivered within 3–5 business days.
Q: How can I track my order?
After your order is shipped, you’ll receive an email with a tracking number and a link to track your package.
🔁 Returns & Exchanges
Q: What is your return policy?
We accept returns within 7–14 days of delivery for unused, unwashed items in original condition with tags attached. Some items (like undergarments or final sale items) are non-returnable.
Q: How do I return or exchange a product?
Please email us at info@asgwear.com with your order number and reason for return or exchange. Our team will guide you through the process.
👕 Product & Sizing
Q: How do I choose the right size?
Each product page includes a detailed size chart. We recommend checking it before purchase. When in doubt, sizing up can offer a more comfortable fit.
Q: Will out-of-stock products be restocked?
Some items may be restocked depending on demand. You can subscribe for restock alerts or follow us on social media for updates.
Q: How should I care for ASGWEAR products?
Follow the care label instructions. Generally, we recommend cold-water washing and low-heat drying to maintain fabric quality.
💳 Payments & Discounts
Q: What payment methods do you accept?
For international customers: Online payment via credit/debit card, etc.
For customers in Pakistan: Cash on Delivery (COD) is available.
Q: Are there any ongoing promotions?
We regularly run special offers and promotions. Subscribe to our newsletter or follow us on social platforms to stay updated.
📞 Contact & Support
Q: How can I contact ASGWEAR?
You can contact us anytime at info@asgwear.com or through the contact form on our website.
Q: What are your support hours?
Our customer service is available 24/7 (Monday to Sunday) to assist you.